Aspiring SOC Analyst & IT Professional

IT Professional | Future SOC Analyst

Hello, I’m Ethan Cayouette, an IT professional with hands-on experience supporting end users and troubleshooting hardware and connectivity issues, including Zebra thermal and laser printers. I’m currently expanding my skills in cybersecurity as I work toward a career in Security Operations. This site highlights my technical growth and projects.

What I’m working on

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Front-End Developer

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Front-End Developer

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Front-End Developer

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Front-End Developer

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Projects

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Front-End Developer

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Front-End Developer

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Front-End Developer

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Front-End Developer

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Experience

Client Support & Documentation Assistant (Part-Time)

Alloy Forwarding Software, July 2021- Present
| July, 2021 - December, 2030

Maintained accurate digital documentation and internal records
Assisted with structured data handling and record validation
Supported internal workflows requiring attention to detail and process adherence

IT Support / Printer Technician

Alloy Forwarding Software, IT Support / Printer Technician
| December, 2024 - January, 2030

Supported Windows-based systems and peripherals in a production environment
Diagnosed and resolved hardware, driver, and network connectivity issues
Documented technical issues and resolutions using structured notes and ticket-style records
Followed standardized procedures for troubleshooting and issue resolution

Certifications

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Badges & Skills

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Education

Associate Degree

Broward College August, 2019 - April, 2024

Cybersecurity Bachelor

Western Governor University January, 2026 - June, 2028